Contact
Talk to a Packaging Specialist
Questions about materials, timelines, or pricing? Reach out and a packaging specialist will help you find the right packaging.
Packaging Specialist Response Time
A packaging specialist typically replies within two hours during business hours (Mon-Fri, 8am-6pm ET). Messages sent outside those hours are answered on the next business day.
The same response standard applies to quote requests — submit dimensions and quantity there when you need pricing and production timelines, not just general guidance.
How to Reach BoxYourBrand
Call or text us at +1 (302) 665-2453, message on WhatsApp at the same number, email hello@boxyourbrand.com, or use the message form on this page for general questions, account follow-ups, and project context.
For itemized pricing and production specs, use get a free quote. To validate materials and fit in hand before a full run, order packaging samples.
Why Contact Us
Reach out when you need help choosing board grade, print finishes, or structural format — or when you have questions about rush timelines, digital proofs, reorders, and account support.
Every account is assigned a representative who handles quotes, proofs, reorders, and rush requests. For detailed answers on ordering, materials, and shipping, see the packaging FAQ.
Service Areas We Support
BoxYourBrand serves businesses in all 50 US states with nationwide production and shipping. We work with ecommerce brands, CPG teams, food and beverage companies, and subscription programs across domestic markets.
International delivery is available to Canada, the United Kingdom, Europe, the UAE, and Australia. Visit packaging by location for country-specific guidance and regional shipping notes.
Contact Questions
How quickly will I hear back?
A packaging specialist typically responds within two hours during business hours (Mon-Fri, 8am-6pm ET). Messages received outside those hours are handled on the next business day.
Should I use contact or the quote form?
Use this contact page or email for general questions and account follow-ups. When you need pricing, dimensions, quantity tiers, and production timelines, submit a free packaging quote so specs are captured in one workflow.
Can I get a dedicated account representative?
Yes. Every account is assigned a representative who handles quotes, proofs, reorders, and rush requests.
Do you work with brands outside the United States?
Yes. We deliver custom packaging to Canada, the United Kingdom, Europe, the UAE, and Australia. See locations for regional hubs and shipping guidance.
Can I call or message on WhatsApp?
Yes. Call or text +1 (302) 665-2453 or message us on WhatsApp at the same number during business hours (Mon-Fri, 8am-6pm ET).
What are your business hours?
Our team is available Mon-Fri, 8am-6pm ET. Email and form messages received during those hours are prioritized for same-day replies.